Chiikawa Chazuki Seaweed

We offer fast and reliable shipping. Orders are typically processed within 1–5 business days.

Estimated delivery times:

• 3–5 business days via FedEx
• 8–12 business days via Japan Post
  

Delivery times are estimates and may vary due to customs, carrier delays, or other factors.

Duties, taxes, customs fees, or other import charges may be applied by the destination country and are the responsibility of the recipient. These charges are not included in our product prices or shipping fees and are non-refundable, except where required by applicable law.

For full details, please refer to our Shipping & Delivery policy.

Returns and refunds are accepted for items that are defective, damaged, or incorrect.

Please note:

• Random assortment products cannot be returned or refunded based on personal preference, to the extent permitted by applicable law
  
• Orders can be canceled before shipment, to the extent permitted by applicable law
  
• Shipping costs are non-refundable, except where required by applicable law

• Additional shipping fees may apply for returned or unclaimed packages
  
  

If there is an issue with your order, please contact us as soon as possible after delivery.

Please refer to ourReturns & Refunds Policyfor full details.